Effective Date: April 2024

Welcome to The HR Superheroes LLC ("we," "our," or "us"). As a Human Resources consulting firm based in California, we understand the critical importance of data privacy, confidentiality, and transparency.

While our business operates below the statutory thresholds of the California Consumer Privacy Act (CCPA), we choose to voluntarily align our data practices with California's consumer privacy frameworks and comply fully with the California Online Privacy Protection Act (CalOPPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"). Specifically, we collect:

• Contact Information: This includes your name, email address, phone number, and company name when you voluntarily fill out our contact forms or sign up for our newsletter.
• Technical & Usage Data: This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits, collected automatically via cookies and analytics tools when you navigate our site.

2. How We Use Your Information

We use the data we collect solely for professional, business-related purposes, including to:

• Respond directly to your inquiries and support requests.
• Schedule and manage professional consultations.
• Deliver email newsletters and operational updates (which you can opt out of at any time).
• Analyze website traffic to improve performance, user experience, and functionality.
• Provide contracted HR consulting services.

3. Third-Party Service Providers

We do not sell your personal information. We only share data with trusted service providers who perform operations on our behalf and are bound by strict confidentiality terms. These providers include:

• Calendly: To facilitate seamless consultation and meeting scheduling.
• HubSpot: To manage client relationships, web forms, and communication.
• Google Analytics: To analyze aggregate website traffic and usage trends.

4. No Data Sales or Targeted Advertising

• No Sales or Sharing: We do not sell your personal information for monetary value, nor do we "share" your data with third parties for cross-context behavioral or targeted advertising.
• No Tracking Pixels: We do not utilize ad-tracking pixels (such as the Meta Pixel) on our website to follow your behavior across the internet.

5. Do Not Track (DNT) Signals

California law requires us to disclose how we respond to web browser "Do Not Track" (DNT) signals. Because there is currently no industry-wide consensus on a uniform technical standard for recognizing DNT signals, our website does not alter its data collection practices when it detects a DNT signal from your browser.

6. Data Retention

We retain your Personal Information only for as long as is reasonably necessary to fulfill the business purposes outlined in this policy, comply with our legal and accounting obligations, or resolve professional disputes. Once data is no longer required for these purposes, it is securely deleted or anonymized.

7. Your Privacy Rights & Alignment

Because we value consumer trust and align with California’s privacy principles, we honor the following voluntary data rights for our website visitors:

• Right to Know & Access: You may request a copy of the specific pieces of Personal Information we have collected about you. Our historical data retrieval systems are capable of pulling records dating back to April 2024.
• Right to Correct: You have the right to request that we correct inaccurate or outdated information we hold about you.
• Right to Delete: You may request that we delete your personal data, subject to certain legal or business exceptions (e.g., if we are actively providing ongoing HR services to your organization).

To exercise any of these rights, please contact us using the information below. We will verify your identity before processing the request to protect your privacy.

8. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, please reach out to us at:

The HR Superheroes LLC Email: team@thehrsuperheroes.com

Phone: 760-237-8357

Mailing Address: 2712 Loker Avenue West #1168, Carlsbad CA 92010