The Secret to Solving Remote Work Problems

Sommer Le Blanc — Fri, 03 Jul 2026 13:41:17 GMT

Working with SMBs, we know that when it comes to remote work problems, they feel the pain faster. Good news - a well written policy can help.

Here are some actual examples of situations we've seen:

🚩 A manager sends a Slack message to an employee at 9 am. No reply until 6 pm. Turns out the employee was working evening hours that day because they thought their schedule was flexible and nobody said otherwise.

🚩 A team member moves from Texas to Washington State without mentioning it. Three months later, you realize that not only taxes are wrong, the minimum wage is significantly higher and requires a pay raise you didn't plan for.

🚩 A team member always has the camera off and it frustrates leadership, but nobody told them the expectation is to have it on.

Here's the thing: none of these are bad employees. They're employees guessing at rules that were never written down.

A remote work policy doesn't add red tape. It removes the guesswork around availability, location, and how your team communicates.

If your team is remote or hybrid and you're running on assumptions, it might be time to put it in writing.

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The Secret to Solving Remote Work Problems